Shipping Policy
Shipping Policy
Effective: May 2026 | Operated by: Canamax Corp, Wyoming, USA |
How Shipping Works at RepairKitHub
RepairKitHub currently operates as an Amazon affiliate marketplace. When you click “Buy on Amazon” on any product page, you are transferred to Amazon.com to complete your purchase. Shipping is then handled entirely by Amazon and the selling merchant on that platform.
Coming soon: Direct dropship fulfillment via PartSelect. Once available, orders will ship directly from our warehouse partners under the terms below.
Shipping Destinations
- Current: United States only (all 50 states, including Alaska and Hawaii via Amazon)
- APO/FPO: Available through Amazon for most items
- International: Not available at this time — planned for 2027
- US Territories: Puerto Rico, Guam, USVI available through Amazon for select items
Shipping Times
For Amazon Orders (Current)
| Shipping Type | Estimated Delivery | Cost |
|---|---|---|
| Amazon Prime (2-Day) | 1–2 business days | Free with Prime membership |
| Standard Shipping | 3–7 business days | Per Amazon checkout (varies by seller) |
| Expedited Shipping | 2–3 business days | Per Amazon checkout |
| Same-Day Delivery | Same business day (select zip codes) | Per Amazon checkout |
For Direct RKH Orders (Coming Soon)
| Shipping Type | Estimated Delivery | Cost |
|---|---|---|
| Standard (USPS / UPS Ground) | 3–7 business days | Free on orders over $35 |
| Expedited (UPS 2-Day) | 2 business days | $9.99 |
| Overnight (UPS Next Day) | 1 business day | $19.99 |
Order Processing
- Business hours: Monday–Friday, 9 AM–5 PM ET (excluding US federal holidays)
- Processing cutoff: Orders placed before 12 PM ET ship same business day (direct orders only)
- Weekend orders: Processed the following Monday
Shipment Tracking
- Amazon orders: Tracking number emailed by Amazon immediately after shipment; also visible in your Amazon account → Orders
- Direct orders: Tracking number sent via email + SMS within 1 hour of shipment
- All parts ship with delivery confirmation
Shipping Insurance
- Amazon orders: Covered under Amazon’s A-to-z Guarantee for lost or damaged shipments
- Direct orders: All shipments insured for full purchase value. File a claim within 15 days of expected delivery date
Lost or Stolen Packages
- Amazon orders: Contact Amazon Customer Service; they handle replacement or refund under A-to-z Guarantee
- Direct orders: Email support@repairkithub.com within 15 days of expected delivery — we file the insurance claim and send a replacement
Address Changes
- Amazon orders: Address changes must be made before Amazon confirms shipment — contact Amazon directly
- Direct orders: Email support immediately; changes possible only before the order ships
Failed Deliveries
If a package is returned to us due to an incorrect address or unclaimed delivery:
- We will contact you within 2 business days
- Reshipping cost is covered by RepairKitHub if the error was ours; customer-covered if address was entered incorrectly
Shipping and Returns
For information on returning a part, see our full Refund Policy. Return shipping is pre-paid by RepairKitHub for defective, wrong, or non-fitting parts.
Contact
Email: support@repairkithub.com
Response time: Within 24 hours, Monday–Friday 9 AM–5 PM ET
Business: Canamax Corp · Wyoming, USA