Parts for CT9800SH5SS — GE Microwave

We found 15 parts confirmed to fit the GE Microwave CT9800SH5SS.

Compatibility table

Prices shown are an informational reference range only, not an offer or an Amazon price — RepairKitHub does not sell parts directly. Each part links to an Amazon search so you can compare current listings yourself.

Common failure areas on this model

The confirmed parts above group into a handful of failure areas. Here is what each points to and how to check it before you order anything.

Storage, trim and cosmetic hardware

Symptom: A cracked shelf, broken door bin, worn hinge, or missing trim piece -- cosmetic and storage wear rather than a functional breakdown.

Check: Match the physical dimensions and mounting tabs of the old part before ordering; these pieces are often model-specific even between visually similar models.

Parts in this group on CT9800SH5SS: WB56X32618 (CONTROL PANE), WB56X29455 (CONTROL PANEL ASM WHITE LED), WB56X27481 (Wall Oven Door Outer Panel Assembly), WB10X30584 (DOOR HINGE L), WB15X26001 (End Handle).

General hardware and mounting parts

Symptom: A small mechanical or mounting part has failed, cracked, or gone missing.

Check: Compare the physical shape and mounting points to the original piece, and confirm the exact part number against your model plate before ordering.

Parts in this group on CT9800SH5SS: WB24X10029 (Microwave Door Interlock Switch), WB24X817 (Microwave Door Interlock Switch), WB27X10305 (Microwave Magnetron), WB56X27480 (G.E. Wall Oven Door Window Assembly), WB26X31060 (Wall Oven Cooling Fan Assembly), WB27X10388 (Microwave Fuse), WB27T11463 (Wall Oven Cooling Fan Sensor Board), WB21X10165 (Wall Oven Temperature Sensor).

Heat control (thermostats, fuses, heating element)

Symptom: The appliance runs but heats or cools inconsistently, or shuts off partway through a cycle.

Check: With the appliance unplugged, check continuity across the part with a multimeter -- no continuity means it has failed.

Parts in this group on CT9800SH5SS: WB20X10048 (Microwave Thermostat).

Controls, timers and wiring

Symptom: A cycle that doesn't advance, an unresponsive display, or the unit not starting at all.

Check: Look for burn marks or a burnt smell near the board or terminals, and check whether buttons and knobs respond -- a unit that powers on but won't cycle often traces back to this group.

Parts in this group on CT9800SH5SS: WB27X10701 (Drive Capacitor).

Before you buy

Match CT9800SH5SS exactly against the model and serial plate on the appliance itself before ordering anything — a single mismatched character can point to a different production run with different parts. Then check the part number printed or stamped on the part you are replacing against the part numbers in the table above; the printed number is the most reliable way to confirm fitment when a model has gone through multiple production runs. RepairKitHub does not sell parts directly — every part link above routes to an Amazon search for that part number so you can compare current listings and sellers yourself.

How to confirm this is your model

On most microwaves, the model and serial plate sits inside the door frame. Match every character exactly, including letters and dashes at the end — appliance model numbers often have similar prefixes but different suffixes for different production runs.

Neighbouring GE Microwave models

These model numbers sort next to this one in the catalog and are usually the same product family.

• CT9800SH6SS — 21 parts
• CT9800SJ2SS — 18 parts
• CTC912P2N1S1 — 102 parts
• CTC912P2N2S1 — 16 parts
• CTC912P2N3S1 — 17 parts
• CT9800SH4SS — 23 parts
• CT9800SH3SS — 15 parts
• CT9800SH2SS — 14 parts
• CSB923P4N2W2 — 20 parts
• CSB923P4N1W2 — 12 parts

Other models with this exact parts list

Each model below is confirmed to share the identical compatible-parts list with this one.

• JT3800DH6BB — 17 parts
• JT3800DH7BB — 13 parts

Still not sure?

Use the model lookup tool to search by model or part number, or start from the symptom your appliance is showing.